| CUSTOMER REVIEWS |
| TimLynn Bales |
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2023-04-03 11:43:28 |
| I have ordered a handful of products from Discount Mugs and was happy with them. Unfortunately, one of my orders came with several blemishes from the printing process and so I gave them a mediocre review. They promptly contacted me and asked me to send pictures which I did and then offered to replace the imperfect pieces. They were polite and apologetic and easy to work with. It was a breath of fresh air when good customer service is no longer commonplace. I am happy to recommend them to others and I often do! |
Akoshia Yoba |
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2023-04-03 11:18:36 |
| I have been ordering marketing materials from DiscountMugs for 4 years and have had excellent experiences. The products are good quality and arrive on time and the customer service team is awesome! They are patient and thorough. I highly recommend. |
Sasha |
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2023-04-03 11:15:41 |
| Jaclyn was super amazing and helped me place my order! She was very responsive and made sure that everything in my order was correct. I would 10/10 recommend discount mugs to everyone I know! |
Tamara |
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2023-04-03 11:12:41 |
| Discount mugs was one of the best merchandise shops I've ever dealt with in all my years of event planning. The customers services was fast and professional. I took a chance on ordering something without a sample due to time pressure and it exceeded my expectations. I highly recommend them. |
Alafiea Scott |
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2023-04-03 11:05:11 |
| I bought shot glass with picture on it for my 50 birthday party souvenirs last 3 years I also,bught glasses for my children graduation souvenirs.
Quality of glasses are good customer service is excellent. I love Discountmug.
I recommend them to anyone any time!!! |
Martin Maag |
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2023-04-03 10:57:45 |
| 5 Stars Hands Down. Their customer service was stunningly excellent. They assisted me on every issue I had while ordering. They help with design and assisted with order details. The product was delivered ahead of schedule and I couldn't be more pleased.
Honest Hair Restoration in Lakewood Ranch, FL gives DiscountMugs 5 stars! I would give more, but they only let me pick up to 5 :) |
Rabih Sabra |
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2023-04-03 10:54:36 |
| Very happy with the product, great doing business with DiscountMugs.com |
Cass Reed |
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2023-04-03 10:51:19 |
| We order glasses from Discount Mugs every year for a big party we throw. We use the same design but change the color and this year it was the easiest ever! I just opened a chat with Ram and told him what I wanted done. In 5 minutes the new order was all set up and ready to go. Thanks Ram for helping me get the first big 'to do' item checked off my list! See you next year for a new color! |
Shawn Diemand |
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2023-04-03 10:46:21 |
| Collen was most helpful in getting my Resale Tax Certificate applied to my account so that I could utilize the exemption on the order I needed to place today. I am always impressed when I can get a single contact resolution to my business needs. This is my second order with Discount Mugs, and as before I needed customer service assistance and as before, my issue was handled and order placed the same day. I will be a return customer. Thanks again for all you do. |
Patsy Gaffney |
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2023-04-03 10:43:22 |
| Wow! I was trying to place a re-order from several years ago that another person placed. Not to be found. But no worries, they recreated the design within minutes and I was able to place my order with no problem. All of this took place via on-line Chat with Pauline who then followed up with an email. She was no less than AMAZING! Extremely courteous and patient. Will definitely use DiscountMugs again, and again. Great products, great prices, and great service! |
Camilla Basse |
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2023-04-03 10:41:31 |
| I just placed my second order with Discount Mugs and have received stellar customer service both times. Their products are excellent quality...I highly recommend! |
Rose |
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2023-04-03 09:26:49 |
| I've ordered from DiscountMugs so many times for different offices and I can't imagine ordering from anywhere else. Exceptional customer service and excellent, affordable products. Thank you so much! |
Daniel Brown |
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2023-04-03 09:19:22 |
| Repeat customer, been using Discount Mugs for all my custom logo merchandise for over 3 years. Very pleased with the results every time! |
Cecily Mathis |
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2023-04-03 09:07:42 |
| Always a great experience working with DiscountMugs. Would recommend to anyone. |
Jennefer Pursell |
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2023-04-03 09:03:30 |
| I ordered custom made shot glasses for my husband's 50th birthday party and was very happy with the result. The glasses were exactly as I had pictured, but one was broken. I wasn't too concerned about that, but after giving a positive review and mentioning the broken glass someone from customer service emailed me offering $5 off of my next purchase. I will order from Discount Mugs again if I ever have the need again. |
TheKidzMom |
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2023-04-03 08:59:16 |
| I waited until the last minute to shop for customized items but Discount Mugs saved the day. My order was received a day early and it was correct. |
Taylor |
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2023-04-03 08:54:30 |
| I've been impressed with the quality of the printed tote bags I've ordered from DiscountMugs. The process is swift and easy to work through. I'm most impressed with the quality of customer service. My sales representative, Barbie, has gone above in beyond to support my orders and has communicated clearly with me about the process. I'll continue to order products from DiscountMugs because of the quality, and especially because of the incredible customer service. |
Shelley |
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2023-04-03 08:51:46 |
| Excellent customer service and the website is very easy to use, especially if you are customizing. I chatted with Kent, who answered all my questions and made the experience worth my time. I will purchase from Discount Mugs again. Thanks!! |
Marilyn Boyer |
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2023-04-03 08:50:33 |
| This was my first time using this company. I chatted with Demi online who was immensely helpful and looked for ways to offer assistance, adding a phone number for my design etc and checking to see what special offers were available. I will DEFINITELY use Discount Mugs again. I have a fairly new business and will be using promos for my customers often. Thanks again for all your help! |
Julia Beth McElhone |
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2023-04-03 08:48:39 |
| Gladys K. was amazing to work with! We worked together in the chat to customized several items I need for an expo I am attending in March. She sent me proofs right away and made any changes I needed. I will be using DiscountMugs for all of my marketing swag needs moving forward! |
