CUSTOMER REVIEWS
K S. 2023-03-28 09:06:44
Just received my order of 300 wrist bands! VERY happy. Exactly what I ordered! Fast shipping! Excellent price!
Erica M. 2023-03-28 08:55:14
I am incredibly confused by the poor reviews from others. 24 Hours Wristbands came through in the clutch for me for an event I was planning, where the sponsor decided the week before the event that they wanted custom printed napkins with logo. I needed to find somewhere with a VERY quick turn around and shipping time. I read some bad reviews about this company and was skeptical at first but I honestly had no choice but to give it a go as we really needed these to come through. Well, they delivered with ZERO issue and the product looked great. They communicated throughout the whole process to make sure we got exactly what we wanted. The order was complete within 24 hours, shipped immediately, and we got it 2 days later in plenty of time. The napkins and logo looked exactly as we planned. Look, if you're in a rush, cash out for the fast shipping. It WILL get there. Don't write bad reviews because you paid for regular shipping and wonder why it didn't arrive on time. This company is great and will get you your product FAST!
Tishri H. 2023-03-28 08:33:24
Everyone have their own experience but I have to say I had one of the BEST experience ever. I ordered a banner, 75 shot glasses and 75 cups for a birthday party. The design website was very user friendly. I ordered these items 2 weeks out and was nervous that they wouldn't come in time. Not only did they come on time I have to take my hats off to the customer service. We went back-and-forth for a couple days because some of the artwork that I submitted was not of good resolution and they worked with me until we both got it correct and of course even after all that time my order still came in on time for my event. I will definitely use them again.
Vallery B. 2023-03-28 08:30:57
I see some of the bad reviews out there, but my experience was nothing less than exceptional. Designed my koozies and keychains online, placed my order and received all of my items in under two weeks. And they looked amazing when I received them. Communication was prompt, product exceeded my expectations. I did a lot of business during COVID with promotional items companies, and all of them had difficulty receiving product and getting product out - no fault of their own. Perhaps this is at issue with some of the bad reviews. All of this to say, I'll be doing business with this company again and I recommend them.
Rebecca H. 2023-03-28 08:27:39
Not understanding all the negative reviews. I'm an event planner and was working with a client who decided at the last minute (Tuesday late night) that she wanted custom printed cocktail napkins for her daughter's Bat Mitzvah the coming Saturday. We uploaded her logo, picked the napkin color, purposely chose not to see a proof so as not to delay shipment, and picked the option to have them printed in Houston. The whole process took about 15 minutes from start to finish, and they arrived about 36 hours later, looking exactly as expected. We even had a minor issue with the credit card not matching the billing address, and I called them to leave a voice mail at 2:15am Houston time (calling from Los Angeles), and was shocked that someone picked up and fixed the issue in less than two minutes. Great service, great product, and the client is happy! This Houston native was very happy with the whole process.
Rebecca H. 2023-03-28 08:25:25
Not understanding all the negative reviews. I'm an event planner and was working with a client who decided at the last minute (Tuesday late night) that she wanted custom printed cocktail napkins for her daughter's Bat Mitzvah the coming Saturday. We uploaded her logo, picked the napkin color, purposely chose not to see a proof so as not to delay shipment, and picked the option to have them printed in Houston. The whole process took about 15 minutes from start to finish, and they arrived about 36 hours later, looking exactly as expected. We even had a minor issue with the credit card not matching the billing address, and I called them to leave a voice mail at 2:15am Houston time (calling from Los Angeles), and was shocked that someone picked up and fixed the issue in less than two minutes. Great service, great product, and the client is happy! This Houston native was very happy with the whole process.
Patricia S. 2023-03-28 08:23:40
I placed an order on Jan 11 and received my order in the 20th. I had paid the extra $11.97 to get the rush 3 days shipping (production was supposed be 5 days). I'm taking these buttons to a cruise in February so I wanted to make sure I would receive them in time. They look perfect. I got worried after reading some of the bad reviews but so far so good. Great price, fast and convenient.
Ivi Z. 2023-03-28 08:22:30
I love this company. They make my logo tees for my brand and even when they run out of my desired color tee they accommodate the best they can. Shipping is timely. The quality is superb. If they feel that something is incorrect or not up to par with your order, they place a phone call and follow up. Thank you!
Brian V. 2023-03-28 08:07:22
I did not check the reviews before placing my order and was really freaking out when I ended up reading them. I placed a small order for masks with my company logo on them. I had to have special requests to make the logo fit and work for the mask. The process for me was the opposite of what a lot of the reviews are stating. They were clear in their communication to me and the proof of the final product looked just as it was when it arrived....on time for what I paid for. The only reason I am not giving this a 5 star is because the mask itself is a bit thin and could use maybe 1/2 inch more material from the nose to the chin. Actually fits my wife perfect though. Overall I am very pleased with the process. I am going to order additional masks because customers of mine have asked to purchase them from me. I am so sorry for everyone who did not have a good experience with this company.
Laura M. 2023-03-28 08:04:54
The last few times I have ordered they have gone OUT of their way to facilitate my order. Today were able to get it out in ONE day for a big event I have in Coachella. One time, someone called me and stayed on the phone with me to change the shipping address and to make sure I signed off on the proof in order for me to make my deadline. I had forgotten to look in my email and missed the request. I would have been in trouble had they not called me. I have become very impressed with their service!
Georgiana Madril Salazar 2023-03-28 07:48:01
Seems to really help my grandson. Plus he's your good looking model in the Orange and black football uniform Riley Remick
Shea DeLola 2023-03-28 07:47:07
A tremendous product, backed by stand out customer service! I highly recommend Elite Athletic Gear for all athletes!
Jonathan Mercer 2023-03-28 07:45:42
Great products, fast shipping, and more importantly excellent customer service! I look forward on continuing to do business with elite athletic gear.
Cori Meri 2023-03-28 07:43:30
Great quality .. my son loves his sleeves .. designs are awesome & shipping was very fast.. over all a good experience.. definitely will be ordering more soon
Iamlegend 2023-03-28 07:36:29
those guys have the best costumer service i have ever had in a long time.. the quality of their products is on point.. thanks a lot for being amazing guys..
Jason Swanner 2023-03-28 07:34:58
Outstanding product quality and customer service is unmatched! Definitely my no. 1 choice when I’m ordering gear.
Nick Smith 2023-03-28 07:33:43
Great quality! And fast shipping I ordered my shipment on Friday it was delivered that same day and I received it on Monday! Very satisfied! Will continue to give my business to this company!
Tricia Jackson 2023-03-28 07:32:16
I got a headband and normally they don’t fit my head and constantly slide off.. I’m sold and ordering more! First one every to stay on my head!!
Kelli Vitale 2023-03-28 07:31:13
product is great quality. Great customer service and fast shipping!
Chris DuGray 2023-03-28 07:30:20
Great products and amazing customer service. Can't wait for what they come up with next
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